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Contact

# Describe your situation – I will tell you the sensible next step

The more precisely the website, the problem and the urgency are described, the faster I can judge whether a diagnosis, a repair, a maintenance takeover or a planned project is the right fit.

[Go to the enquiry form](https://www.jkconcepts.at/en/contact/#kontakt) [Learn more](https://www.jkconcepts.at/en/contact/#uebersicht)

At a glance

### Phone

[+43 676 487 91 38](tel:+436764879138)

### Email

[office@jkconcepts.at](mailto:office@jkconcepts.at)

### Location

8053 Graz, Austria

### Reply

usually within one working day

## What helps for an initial assessment

A short, concrete description is enough. A free technical analysis is not needed for the enquiry.

### Website and company

Website address, company and the person who can approve the assignment.

### The specific problem

What isn’t working, since when, and what is the business impact?

### Desired goal

Repair, takeover, relaunch, a new feature or, to begin with, a technical decision.

### Urgency

Acute outage, a problem within the next few days or a planned project with a timeline.

## Tell me briefly what it is about

You will receive a personal reply with an initial assessment and the sensible next step – usually within one working day.

- Phone [+43 676 487 91 38](tel:+436764879138)
- Email [office@jkconcepts.at](mailto:office@jkconcepts.at)
- Location Graz, Austria

**Website hacked or shop down?** Choose “Emergency” in the form and describe what you are seeing. Such enquiries are reviewed before planned projects. JK Concepts is not a 24/7 emergency service, however, so an immediate response cannot be promised. [See the immediate steps](https://www.jkconcepts.at/en/wordpress-hacked/)